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--- STOP PRESS ---    We are confident our service offers BETTER VALUE than our competitors - We have tenants waiting to view... ...

If you currently own or intend to purchase residential property for rental in Peterborough, you should consider engaging our property management service. You'll find it both professional and cost-effective. As we are specialists, we know how to manage property for optimum performance, whilst ensuring smooth running tenancies, and compliance with the various landlord/tenant laws. Maximise the return on your investment - contact us now. If you own or intend purchasing residential property for rental in any other area, please go to our UK Network page.

Advertise your property with us for £5. Send us details of your property, including pictures if you have them available, and we will advertise your property for one Month. 

Only when we find a tenant who wants to view your property will you have to decide if you want to carry out the viewing yourself of if you want to utilize our competitive letting only or fully managed services. 

HOT NEWS !-  Another reason why you should talk to Letabox and why we should be first on your list..

We have recently joined forces with Rightmove.co.uk and now offer our Landlords the best website advertising money can buy.

Not only will your property appear on our website, but we will advertise your property on Rightmove.co.uk free of charge.

LETABOX to benefit from NATIONAL TV ADVERTISING !!!!! We are pleased to confirm that, together with Rightmove.co.uk we will be running a national TV advertising campaign between 4th-8th September. The impact of previous Rightmove TV advertising campaigns has been staggering, resulting in a dramatic increase in home mover traffic to Rightmove.co.uk. This means more potential tenants will be driven to the site, increasing the exposure of your property.


Our Services

Although we can customize our service for your specific requirements, we have three core levels of service.

  1. "Website Advertising", which allows private landlords let their properties through us without any fee at all. If we have space available we may also include your property in some of the additional advertising methods described in the letting only service  
  2. "Letting Only", which  includes ;
    1. Visiting you at your property, and providing a rental valuation and any other advice which you may require about letting your property.
    2. Advising you on compliance with the various safety regulations.
    3. Locating suitable tenants. Your property will be advertised not only through our website, but if necessary we will advertise in local newspapers and use our excellent contacts with various company and other establishment personnel departments.
    4. Accompanying tenant applicants to view the property.
    5. Obtaining and evaluating references and credit checks.
    6. Preparing a suitable tenancy agreement and arranging signature by the tenant.
    7. Collecting and holding as stakeholders a deposit (bond) from the tenant until the tenancy is taken up.
    8. Providing a rent guarantee (for suitable tenants) and services detailed below.
  3. "Property Management", which in addition to the "Letting only" service, also includes;
    1. Preparing an inventory and schedule of condition.
    2. Checking the tenant into the property and agreeing the inventory.
    3. Supervising the transfer of gas, electricity and council tax accounts into the tenant's name.
    4. Receiving rental payments monthly in advance, and paying you promptly, together with a detailed statement.
    5. If required paying regular outgoings for you from rental payments.
    6. Inspecting the property periodically, and reporting any problems to you.
    7. Arranging any necessary repairs or maintenance, first liaising with you in the case of larger works.
    8. Keeping in touch with the tenant on a routine basis, and arranging renewals of the agreement as necessary.
    9. Checking tenants out as required, re-letting and continuing the process with the minimum of vacant periods to ensure that you receive the optimum return from your property.

We maintain a flexible attitude, and are generally able to adapt our service to meet our client's individual circumstances and needs, for example by providing a part only service, or alternatively by taking on additional tasks and duties.

Please call or email for full details of our comprehensive service and a free landlords information pack.

Our Fees

Website Advertising - £5 pcm 

Letting Only Service - One off payment of £250, taken from the first months rent.

Our standard management commission is very competitive at only 10% of the monthly rental payments. 

Unlike some of our competitors, there is NO VAT to pay, saving you a further 17.5% on our fee and giving you even greater RETURN ON YOUR INVESTMENT.

Other than the commission, there are no standard charges to the Landlord - Advertising is completely FREE and without obligation. The Landlord does not pay any commission directly to Letabox, all commission is taken from the rent paid by the tenant, with the remainder being paid directly to your bank account immediately it is received.

Full Satisfaction Guarantee - Total peace of mind.

If at any time it is felt that Letabox have not serviced your requirements as a customer to the highest standards you should rightfully expect, whilst also maintaining the values of honesty, integrity and reliability, it is guaranteed that upon receipt of any resulting complaint, Letabox will as a priority, follow its complaints procedure* and take every reasonable action to ensure that such concerns are addressed, and the matter rectified to the customers full satisfaction.

If a customer remains unsatisfied after the completion of the complaints procedure, Letabox will waive the customers contractual obligations to the agency and without hesitation, facilitate the immediate transfer of management of the property to another agency appointed by the customer. This will be undertaken with minimal disruption or involvement on the part of the customer and precisely in accordance with their instructions.

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*The customer complaints procedure is available to all landlords on request.


Guide for Landlords

  We now offer ALL landlords the opportunity to download templates that will assist them manage their own portfolio of properties, without the assistance of an agency, click here for more details

  We have recently launched www.mybadtenants.co.uk a forum that we hope landlords will use to pass on details of nightmare tenants !. its completely free.

Before a property can be let, there are several matters which the owner will need to deal with to ensure that the tenancy runs smoothly, and also that he/she complies with the law. For brief details of a subject click on a blue link below, or scroll down the page. If you require further advice or assistance with any matter, please do not hesitate to contact us:

Mortgage
Leaseholds
Sub-letting
Insurance
Bills and regular outgoings
Council tax
The inventory
Income tax
Important safety regulations:
- Gas
- Electrical
- Furnishings
- General Products
Preparing the property for letting
General condition
Appliances
Decorations
Furnishings
Personal items
Gardens
Cleaning
Mail forwarding
Info for tenants
Keys

Mortgage
If your property is mortgaged, you should obtain your mortgagee's written consent to the letting. They may require additional clauses in the tenancy agreement of which you must inform us.

Leaseholds
If you are a leaseholder, you should check the terms of your lease, and obtain the necessary written consent before letting.

Sub-letting
If you are a tenant yourself, you will require your landlord's consent.

Insurance
You should ensure that you are suitably covered for letting under both your buildings and contents insurance. Failure to inform your insurers may invalidate your policies. We can advise on Landlord's Legal Protection, and Landlord's Contents insurance if required.

Bills and regular outgoings
We recommend that you arrange for regular outgoings e.g. mortgage, service charges, maintenance contracts etc. to be paid by standing order or direct debit. However, where we are Managing the property, by prior written agreement we may make payment of certain bills on your behalf, provided such bills are received in your name at our office, and that sufficient funds are held to your credit.

Council tax
Council tax is the responsibility of the occupier. You should inform your local collection office that you are leaving the property. During vacant periods the charge reverts to the owner. When unoccupied but furnished, the charge is 50% of the normal rate. When unoccupied and 'substantially' unfurnished, there is no charge for the first six months, and thereafter a charge of 50% of the normal rate.

The inventory
It is most important that an inventory of contents and schedule of condition be prepared, in order to avoid misunderstanding or dispute at the end of a tenancy. Without such safeguards, it will be impossible for the landlord to prove any loss, damage, or significant deterioration of the property or contents. In order to provide a complete service to the landlord, we will if requested arrange for a member of staff to prepare an inventory and schedule of condition, at a cost to be quoted.

Income tax
When the landlord is resident in the UK, it is entirely his responsibility to inform the Inland Revenue of rental income received, and to pay any tax due. However, where the landlord is resident outside the UK during a tenancy, under new rules effective from 6 April 1996, unless an exemption certificate is held, we as landlord's agents are obliged to retain and forward to the Inland Revenue on a quarterly basis, an amount equal to the basic rate of income tax from rental received, less certain expenses. An application form for exemption from such deductions is available from this Agency, and further information may be obtained from the Inland Revenue.



Important safety regulations

The following safety requirements are the responsibility of the owner (the landlord), and where we are to manage the property, they are also ours as agents. Therefore to protect all interests we ensure full compliance with the appropriate regulations, at the owner's expense.

Gas Appliances & Equipment
Under the Gas Safety (Installation and Use) Regulations 1994 (amended 1996) and some other regulations, all gas appliances in tenanted premises must be checked for safety at intervals of not more than 12 months, by a CORGI registered gas engineer, and a safety certificate issued. Records must be kept of the dates of inspections, of defects identified, and of any remedial action taken.

Electrical Appliances & Equipment
Under the Electrical Equipment (Safety) Regulations 1994, the Plugs & Sockets etc. (Safety) Regulations 1994 and some other regulations, electrical installations and equipment in tenanted premises must be safe. Although (unlike gas) no safety certificate is legally required, and therefore it may be adequate to perform a visual check of electrical equipment, fittings and leads, it is recommended that a qualified electrician be engaged for this purpose.

Furniture & Furnishings
The Furniture and Furnishings (Fire) (Safety) Regulations 1988 (amended 1989, 1993 & 1996) provide that specified items supplied in the course of letting property must meet minimum fire resistant standards. The regulations apply to all upholstered furniture, and beds, headboards and mattresses, sofa-beds, futons and other convertibles, nursery furniture, garden furniture suitable for use in a dwelling, scatter cushions, pillows, and non-original covers for furniture. They do not apply to antique furniture or furniture made before 1950, bed clothes including duvets, loose covers for mattresses, pillowcases, curtains, carpets or sleeping bags. Therefore all relevant items as above must be checked for compliance, and non-compliant items removed from the premises. In practice, most (but not all) items which comply must have a suitable permanent label attached. Items purchased since 1.3.90 from a reputable supplier are also likely to comply.

General Product Safety
The General Product Safety Regulations 1994 specify that any product supplied in the course of a commercial activity must be safe. In the case of letting, this would include both the structure of the building and its contents. Recommended action is to check for obvious danger signs - leaning walls, broken glass, sharp edges etc., and also to leave operating manuals or other written instructions about high risk items, such as hot surfaces, electric lawnmowers, etc. for the tenant.



Preparing the property for letting

We have found from experience that a good relationship with tenants is the key to a smooth-running tenancy. As Property Managers the relationship part is our job, but it is important that the tenants should feel comfortable in their temporary home, and that they are receiving value for their money. This is your job. Our policy of offering a service of quality and care therefore extends to our tenant applicants too, and we are pleased to recommend properties to rent which conform to certain minimum standards. Quality properties attract quality tenants.

General condition
Electrical, gas, plumbing, waste, central heating and hot water systems must be safe, sound and in good working order. Repairs and maintenance are at the landlord's expense unless misuse can be established.

Appliances
Similarly, appliances such as washing machine, fridge freezer, cooker, dishwasher etc. should be in usable condition. Repairs and maintenance are at the landlord's expense unless misuse can be established.

Decorations
Interior decorations should be in good condition, and preferably plain, light and neutral.

Furnishings
It is recommended that you leave only minimum furnishings, and these should be of reasonable quality. It is preferable that items to be left are in the property during viewings. If you are letting unfurnished, we recommend that the property contains carpets, curtains, and a cooker.

Personal items, ornaments etc
Personal possessions, ornaments, pictures, books etc. should be removed from the premises, especially those of real or sentimental value. Some items may be boxed, sealed and stored in the loft at the owner's risk. All cupboards and shelf space should be left clear for the tenant's own use.

Gardens
Gardens should be left neat, tidy and rubbish-free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard, provided they are left the necessary tools. However, few tenants are experienced gardeners, and if you value your garden, or if it is particularly large, you may wish us to arrange maintenance visits by our regular gardener.

Cleaning
At the commencement of a tenancy the property must be in a thoroughly clean condition, and at the end of each tenancy it is the tenant's responsibility to leave the property in similar condition. Where they fail to do so, cleaning should be arranged at their expense.

Mail forwarding
We recommend that you make use of the Post Office redirection service. Application forms are available at their counters, and the cost is minimal. It is not the tenant's responsibility to forward mail.

Information for the tenant
It is helpful if you leave information for the tenant on operating the central heating and hot water system, washing machine and alarm system, and the day refuse is collected etc.

Keys
You should provide one set of keys for each tenant. Where we are Managing we will arrange to have duplicates cut as required.

 

Links to the ODPM website - 

ASSURED AND ASSURED SHORTHOLD TENANCIES: A GUIDE FOR LANDLORDS

Contents

1. Introduction to assured and shorthold tenancies

2. The differences between an assured and a shorthold tenancy

3. How to set up a tenancy

4. Landlord and tenant responsibilities and rights

5. What to do when a tenancy ends

6. How to end a tenancy

7. Increasing the rent and varying the terms of a tenancy

8. Succession rights, joint tenancies, subletting

9. Housing benefit

10. Tax on rental income

11. Getting advice

Appendix A: Tenancies which cannot be assured or shorthold tenancies

Appendix B: Summary of changes introduced by the Housing Act 1996

Appendix C: Grounds for possession

Appendix D: Addresses of rent assessment panels and areas covered

Appendix E: Rules on timing of rent increases under the formal procedure in the Housing Act 1988

Other booklets on landlord and tenant legislation

 

DOWNLOAD

Who should read this booklet?

You probably need to read this booklet if you are letting, or thinking of letting, a domestic property and the letting began on or after 15 January 1989. However, if you are sharing or are going to share part of your home, you should read our separate booklets called "Letting Rooms in Your Home: A Guide for Resident Landlords" and "Renting Rooms in Someone's Home: A Guide for People Renting from Resident Landlords".

These booklets do not deal with agricultural lettings, or lettings by housing associations, local authorities or other social landlords.

The booklets explain the most important features of landlords' and tenants' rights and responsibilities but they are only a general guide.

This booklet does not provide an authoritative interpretation of the law; only the courts can do that. Nor does it cover every case. If you are in doubt about your legal rights or obligations you would be well advised to seek information from a Citizens Advice Bureau or to consult a solicitor. Help with all or part of the cost of legal advice may be available under the Legal Aid Scheme.

 

 

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part of a UK-Wide Network of independent but associated Letting & Managing Agents